Frequently Asked Questions

Shipment &tracking on How many shipping methods on your Site? What is the Door Shipping fee? How to Track My Package Online? How long does it take to get my parcel? Can the shipping reach My Country? Can I change Shipping Method and Shipping Address After placed an Order? I can not track my parcel with the tracking Number, what to do? About payment What are the steps to pay on your website? What should I do after complete my payment? Are there any ways To Reduce My Bank Transfer Fee? Pay and get Cash Back About Customs&Import Tax What is Customs Clearance? Must I Pay The Import Duty? How Can I Reduce My Import Tax? Who Can Help If The Package Encounter Customs Clearance Issues? How to get discount? How many ways Can I get discounts? Reward Points Exchange About My Account How can I be a member on What shall I do if I forget my account password? Tips for shopping on Tips to buy something from VVDIShop Warranty&Return policy Warranty & After Sale Service On Return Policy Refund Policy Return for Repair or Replacement Combine Shipping for Different Orders Can I Combine Shipping for Different Orders?